• Past and present attendees:

    Tim Walter
    Chief Information Officer- SVP
    Randa Accessories
    Dan Olsen
    Senior Director, Customer Experience & Brand Standards
    Wyndham Worldwide
    Brad Jaehn
    Former VP of Global Digital Experience
    McDonalds
    Waves Mowatt-Kane
    Program Director, Customer Experience
    Amtrak
     
  • Governing Board:

    Tim Walter
    Chief Information Officer- SVP
    Randa Accessories
    Dan Olsen
    Senior Director, Customer Experience & Brand Standards
    Wyndham Worldwide
    Brad Jaehn
    Former VP of Global Digital Experience
    McDonalds
    Waves Mowatt-Kane
    Program Director, Customer Experience
    Amtrak
     
 

Strengthening the enterprise through improved customer experience

Gaining true ownership of great customer experience goes beyond traditional methods. The current resources at hand both for businesses and consumers have spurred a complexly integrated relationship between the two. Moving forward, leading enterprises will need to address how they connect with consumers, identifying strategies and best practices for gaining and retaining customers. In today's fast-paced market, the future of your business depends on it. The Customer Experience Summit will bring together leading executives from a variety of industries to confront and overcome current industry issues. This premier event will explore critical topics and trends currently impacting organizations.

This exclusive event will enable attending executives to network with peers and learn from each others experiences through engaging educational sessions conducted in a comfortable, yet focused business environment. The event agenda offers opportunities for critical exchanges through visionary Keynote Presentations, Executive Think Tanks, Thought Leadership workshops, Analyst Q&As and much more. Attendees will meet one-on-one with solution providers throughout the event to learn about critical products and services capable of solving organizational challenges.

A few of this year's agenda topics:

  • Leveraging Big Data
  • Social Media Marketing
  • Predictive Analytics
  • Digital Interactive Marketing
  • Monetization of the Customer Experience
  • Customer Engagement Management Platforms

Take advantage of this unique opportunity to get customer experience issues out on the table, make your voice heard and collaborate with peers on real solutions for your organization.

 

who attends Who Attends?

 
 
 
 

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