Customer Experience Summit | November 2, 2016 | Renaissance Chicago Downtown - Chicago, IL, USA


Featured Past and Present Attendees

Tim Walter View details

Chief Information Officer- SVP

Randa Accessories

Dan Olsen View details

Senior Director, Customer Experience & Brand Standards

Wyndham Worldwide

Brad Jaehn View details

Former VP of Global Digital Experience


Waves Mowatt-Kane View details

Program Director, Customer Experience


Nathaniel Halsey

SVP Digital


Whitney Parker Mitchell View details

CEO & Founder

Beacon Digital Marketing

Jill Rasmussen View details

AVP- Internet and Mobile Experience

Amica Mutual Insurance Co.

Christopher Krohn

Vice President, Customer Experience

Sears Holdings Corporation

Anibal Jodorcovsky View details

Chief Customer Officer

Intelerad Medical Systems

Donna Peeples View details

Former Chief Customer Officer


Dallas Bond View details

Chief Operating Officer

Exec Reps

Sharon Pearl View details

Director, Global Market Research


Lorraine Schumacher

Director of Operations - Customer Business Intelligence


Milista Anderson View details

Chief Customer Officer

SunGard Corporate Liquidity & Energy

Laure Park View details

Vice President, Customer Experience

Quest Diagnostics

Rick Long

Global Head of Customer Experience


Tim Perek View details

Head of Customer Experience- North America

Schneider Electric

Carol Huddleston View details

Customer Experience Service Manager

The Columbus Dispatch

Jeannie Walters View details

CEO & Chief Customer Experience Investigator


Kareema Mejri View details

Vice President Customer Centricity


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The Customer Experience Summit is a chance to network, learn and engage with your peers on key industry concerns. Take some time out of the office to discuss and tackle the big issues currently affecting your company.

Heed our Call for Speakers if you are interested in speaking at the summit, or Register Now to find out if you qualify for a VIP attendee pass!

For more information about the Customer Experience Summit contact


Here's what our past attendees had to say:

Loved the level of executives at the summit. Excellent connection opportunity with great presentations and networking.

Diane Magers, Office of the Customer, AT&T

Excellent sessions, great networking and I enjoyed the opportunity to meet 1:1 with vendors. The conference organizers were so pleasant and professional.

Amy N. Swanson, Vice President of Marketing, Advocacy and Member Experience, UnitedHealthcare

Excellent. At least a dozen follow-ups already under way.

Craig Coale, Practice Advisor - Customer Experience Business Transformation, Cisco Systems

Very instructive as usual with brilliant speakers, good networking opportunities.

Vice-President IT Projects, Société Générale Private Banking

The event was a great experience and highly informational. The exchange with the vendors provided a two-forum on how value can be achieved on both ends. The presenters were outstanding, too!

VP Cyber Strategy & Risk Management, BNY Mellon