Customer Experience Summit | Nov 2, 2016 | Renaissance Chicago Downtown - Chicago, IL, USA

governing board

Customer Experience Summit Governing Board

Dallas Bond View details

Chief Operating Officer

Exec Reps

Joel Crisol View details

VP, Customer Experience


Kelly McSwain-Campbell View details

SVP Customer Experience

US Bank

Heather Magaha View details

SVP, National Client Services Manager

Wells Fargo

Christopher Krohn

Vice President, Customer Experience

Sears Holdings Corporation

Douglas Kennedy

CVP Customer Experience & Quality

New York Life

Donna Peeples View details

Former Chief Customer Officer


Curtis Bingham View details

Founder & Executive Director

Chief Customer Officer Council

Charles Hutton View details

Vice President- Loyalty Center of Excellence- West Region

Comcast Cable

Anne Martino View details

Vice President, Consumer Insights & Innovation

Aurora Health Care


Governing Board Overview

The Customer Experience Summit Governing Board is uniquely built for the event and consists of 8-12 individuals. The role of the Board is to leverage expertise and shape the content and direction for the coming agenda. This group determines key issues that need to be addressed, validates the session proposals that have been developed and helps CDM Media build a more engaging program for all attendees.

What are benefits of being on the Governing Board?

  • Invitation and complimentary registration to attend all relevant CDM Media events throughout the year
  • Priority access to speaker and panelist opportunities
  • Name, title, bio, company profile and headshot featured on "Governing Board" section of each summit website
  • Invitations to exclusive CIO dinners throughout the year
  • Name, title, company mentioned in email newsletter invitation
  • Name, title, company and headshot sent in summit newsletter update
  • Access to other CIOs in CDM Media's community
  • Featured on CDM Media LinkedIn announcement
  • CDM Media Governing Board logo provided for LinkedIn profile or for relevant use

What are the expectations of the Governing Board?

  • Attend one (1) event per calendar year
  • Participate on one (1) content committee call to shape the agenda per calendar year
  • Share CDM Media event opportunities with relevant colleagues and/or peers

Are you interested in being considered for the Customer Experience Summit Governing Board? Register now.


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A material condition of your attendance at this free event is that CDM may process your personal information (including but not limited to name, headshot, job title, etc.) and share such information with your fellow attendees, including sponsoring partners. That information will be used for event related materials such as the mobile app, website, and for event related marketing which may include data processing and outreach or other marketing by some of our fellow attendees and commercial partners. This is necessary for the legitimate interests of the business and the success of the event.

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